Privacy Policy

A legal disclaimer

Last updated: January 10, 2026

Island Gold Bijoux (“Island Gold,” “we,” “us,” or “our”) operates this website and online store (the “Services”). Our website is hosted on Wix, which provides the online platform that allows us to offer our products and Services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We collect personal information:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies when you use our website
Through service providers, including Wix and payment processors, acting on our behalf

How We Use Your Personal Information

We use personal information for the following purposes:

To process orders and payments, manage accounts, shipping, returns, and customer service
To communicate with you, including order confirmations and support responses
To improve and personalize our Services and website experience
To send marketing communications, where permitted by law (you may unsubscribe at any time)
To ensure security, prevent fraud, and protect our Services
To comply with legal obligations and enforce our terms

Legal Bases for Processing (International Users)

Where required by law (including in the EU/EEA), we process personal information based on:

Your consent
The performance of a contract (e.g., fulfilling an order)
Our legitimate interests, such as improving our Services and preventing fraud
Legal obligations

How We Disclose Personal Information

We may disclose your personal information only as necessary and in accordance with applicable law, including:

With Wix and trusted service providers (payment processing, shipping, IT services, analytics)
With marketing partners, where permitted and subject to your consent or opt-out rights
When required by law, regulation, or legal process
In connection with a business transaction (such as a merger or sale of assets)

We do not sell personal information.

International Data Transfers

Your personal information may be transferred to and processed outside your country of residence, including in Canada, the United States, and other jurisdictions where Wix or our service providers operate. Appropriate safeguards are used where required by law.

Security and Retention of Your Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

Your Privacy Rights

Depending on your location (Canada, Québec, or internationally), you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal requirements
Withdraw consent for certain processing, including marketing communications
Request information about how your data is used or shared

To exercise your rights, please contact us using the information below. We may need to verify your identity before responding.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze performance, and improve user experience. You can manage cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at islandgoldbijoux@gmail.com.